Volio
Order here
Eat here or take away, in the guest's language. The tablet needs a browser and nothing else.
Takeaway ordering from your own link, paid before pickup
Volio gives takeaway counters, cafés, restaurants and food trucks takeaway ordering from a link of their own. One link in your Instagram bio and on your Google listing. Guests order, pay ahead, pick a time and collect by number. Volio doesn't deliver.
From the link to the counter
How takeaway ordering works
The guest does the typing, the paying and the choosing of a time. Your team cooks and calls a number.
Step 1
Put one link where people find you
Your venue's page holds your hours, menu, pickup, booking and gift cards. Paste its link into your Instagram bio and your Google listing once.
Step 2
The guest orders and pays ahead
Photos, allergens and each dish's options. Guests pay with Apple Pay, Google Pay or card, and choose a pickup time from the ones you offer.
Step 3
The kitchen makes it in the same queue
A link order lands on the orders board and the kitchen display beside the table orders, already paid.
Step 4
Walk-ups join the same queue
Someone at the counter is a counter order in the POS: a name to call, the dishes, then cash, your card terminal or their own phone.
What the guest gets
A pickup time
Picked from the times you offer, so they arrive when the food does.
Paid before they arrive
Apple Pay, Google Pay or card on their own phone. The handover is a bag and a thank you.
An order number
One number, from the guest's phone to the bag on the counter.
A pickup screen
Any screen with a browser at the counter shows which numbers are ready.
Sunday, 19:40, pizza night
The ovens are full and the link keeps taking orders. The pickup settings you chose on a quiet afternoon run the rush for you.
- 19:40
The 20:00 slot fills up
The 20:00 pickup time reaches its limit, so the link offers the next one. A limit per pickup time, so a slot takes only the orders you set.
- 19:45
The kitchen falls behind
One switch. 'Busy for a while' pushes pickup times later or stops new orders, and ends by itself.
- 20:30
Back to normal
The busy spell ends on its own and pickup times come back. Nobody had to remember to switch it off.
- 20:50
A pizza nobody came for
An order nobody collects is flagged. It never waits on the shelf until closing.
A second counter, on a tablet
When the queue reaches the door, any tablet becomes a self-order kiosk. Guests order there and pay on their own phone or at the counter.
Pay on the phone or at the counter
The guest checks the order, can add what goes with it, then pays on their own phone or at the counter.
What takeaway on Volio doesn't do
It doesn't deliver
Guests come to your counter. If delivery is most of your trade, Volio is the wrong tool today.
It doesn't need new hardware
Volio sells no hardware. The counter, the kiosk and the pickup screen run on phones, tablets and screens you already own.
Every plan starts with 30 days of Pro, free.
Card needed · cancel any time- Day 1Every Pro feature, unlocked, nothing to pay
- Day 24We email you what's coming, and how to cancel
- Day 31Your plan starts, at the price you picked. Cancel before and you pay nothing
Basic
Monthlya monthRegular price from Jan 1, 2027: €49€39
Yearly 2 months freeRegular price from Jan 1, 2027: €40.83€32.50 a monthRegular price from Jan 1, 2027: €490€390
Take orders and payments
- Digital menu with photos and allergens
- Menu in each guest's language (translated by machine, import from photos)
- Guests order from the table
- Guests pay and split from their phone
- Takeaway and pickup orders
- POS at the counter
- Waiter mode on staff phones
- Kitchen display
- Sales reports and end of day
Essential
Monthlya monthRegular price from Jan 1, 2027: €109€89
Yearly 2 months freeRegular price from Jan 1, 2027: €90.83€74.17 a monthRegular price from Jan 1, 2027: €1,090€890
Bring guests back
Everything in Basic, and:
- Kitchen and bar routing (several screens, printers)
- Online bookings with deposits (tables, sunbeds, services)
- Guest profiles (visits, spend, allergies, notes)
- Loyalty points and regulars' perks
- Gift cards and treat a friend
- Happy hours and promo codes
- Campaigns and automations (birthday, win-back)
- Reviews and feedback
- Paper menus printed from your live menu, and a note when one is out of date
Pro
Monthlya monthRegular price from Jan 1, 2027: €259€209
Yearly 2 months freeRegular price from Jan 1, 2027: €215.83€174.17 a monthRegular price from Jan 1, 2027: €2,590€2,090
Run it at scale
Everything in Essential, and:
- Stock and recipes
- Shifts: the rota with the forecast on it, the till clock and live labour %
- Manager approvals and audit log
- Advanced analytics and exports
- Several venues in one account
- Integrations and API
- Self-order kiosk on your own tablet
- Menu boards on your TVs, following the menu
- Priority support and onboarding call
Founding price for the first 500 venues, locked for 24 months. New venues pay the struck price from Jan 1, 2027.
Cancel any time: your QR menu stays online, free. Ordering, payments and the rest stop until you pick a plan again.
Unlimited tables, staff and screens on every plan. Pay yearly and 2 months are free; closed for part of the year? Monthly stops any month you like.
Questions owners ask
Something else? hello@usevolio.com
Does Volio deliver?
No. Guests order ahead and collect from your counter. There are no couriers.
Where do I put the link?
Anywhere people already find you: your Instagram bio, your Google listing, a sign in the window. It opens your venue's page, with hours, menu, pickup, booking and gift cards.
How do guests know when to come?
They choose a pickup time when they order and get an order number. A pickup screen at the counter shows which orders are ready.
Can I stop a rush from swamping the kitchen?
Yes. You set how often pickup times are offered, how many orders each one takes and how soon the first order can be ready. When the kitchen falls behind, "busy for a while" pushes pickup times later or stops new orders, and ends by itself.
Do guests pay before they collect?
Orders from the link are paid ahead with Apple Pay, Google Pay or card. A walk-up at the counter can pay cash or on your card terminal through the POS.
What if someone never collects?
An order not collected after the time you set is flagged, so your team sees it.
Where does the money go?
Straight to your own account with the payment provider, then to your bank. Volio takes a small fee on a bill paid by phone. Guests see it before they pay, or you switch to covering it.
Which plan has takeaway?
Takeaway comes with every paid plan, the link, the pickup times and the pickup screen. See the plans and prices on this page.
Takeaway orders from your own link, paid ahead