Refunds at Volio

• The trial. The first 30 days cost nothing. Cancel before they end and no money is taken.
• Monthly plans. Cancel any time and the plan stops at the end of the month you've paid for. We don't refund part of a month.
• Yearly plans. Changed your mind? Write to us within 14 days of a yearly payment, the first one or a renewal, and we refund it in full. After that, the year runs to its end and doesn't renew once you cancel.
• Mistakes. A charge we made by mistake, or twice, is refunded in full, whenever you tell us.
• A long outage. If Volio is down for you for more than a day in a row, ask us and we credit the days it was down.

To ask for a refund, write to hello@usevolio.com from the address on the account. Refunds go back to the card that paid, usually within 10 days. Any right the law of your country gives you stays yours.

The rest of the rules for plans are in the terms.