Volio
A points card in their email
Points on each order, kept with an email. That's the whole sign-up.
A café ordering system for the 8 am queue
Volio is a café ordering system for cafés and coffee shops. The counter, the tablet by the door, the code on each table and the order-ahead link land on one list for the barista. It runs on the tablet and phones you already own, with no hardware to buy, as the café's till or beside the one you keep.
Volio for cafés and coffee shops
8:05, and the queue is at the door
In the morning rush the limit is rarely the machine. It's one person taking orders, taking money and calling names at the same time, while the milk jug waits.
- 7:50
Orders arrive before people do
Regulars order and pay from your link on the walk in. Each cup has a number and a pickup time.
- 8:05
The queue splits
Some order at the counter, some at the tablet by the door, some from the code on their table. The barista works one list.
- 8:20
The ticket says how they take it
Oat, small, extra shot. Picked by the person drinking it. Nobody shouts a correction over the grinder.
- 12:00
Breakfast leaves the menu
The menu schedule takes it off at the time you set, on every phone, the kiosk and the counter.
Four ways to order, one list for the barista
Switch on one way to order or all four. Each one joins the same list, so the barista never reads two screens.
At the counter
The POS is your menu as tiles. Coffee & Teas, a size, a milk, then cash, your card terminal or the guest's phone.
- Options
- Sizes, milks, extras
- A name to call
- On every counter order
- Money
- Phone, cash, card terminal
- Runs on
- The tablet you own
At a tablet by the door
Any tablet becomes a self-order kiosk. Guests order there and pay on their own phone or at the counter, and the person behind them in the queue moves up.
From the table
A code on every table opens the menu in the browser. The second flat white is ordered and paid for without leaving the laptop.
Before they arrive
One link in your Instagram bio and on your Google listing. Order, pay ahead, choose a pickup time, walk past the queue.
Regulars, kept
A café lives on the people who come in four times a week. These come with the Essential plan.
Rewards in one list
A points card, a happy hour for the slow afternoon, and codes for the messages you send.
Gift cards
A month of coffee as a present. Bought on your page, emailed now or on a chosen day.
Messages
Welcome, thank you, birthday, name day, we miss you. They go out on the calendar by themselves.
Reviews
Happy guests are sent on to Google, where the next regular is looking.
When a café doesn't need it
Small and face to face
Twelve seats and one barista? Leave table ordering off. The code shows your menu in your guests' languages, and every order is still taken across the counter.
You like your till
Keep it. Volio works beside it, and "Paid at the table" lists each phone payment with its table, amount and time.
Every plan starts with 30 days of Pro, free.
Card needed · cancel any time- Day 1Every Pro feature, unlocked, nothing to pay
- Day 24We email you what's coming, and how to cancel
- Day 31Your plan starts, at the price you picked. Cancel before and you pay nothing
Basic
Monthlya monthRegular price from Jan 1, 2027: €49€39
Yearly 2 months freeRegular price from Jan 1, 2027: €40.83€32.50 a monthRegular price from Jan 1, 2027: €490€390
Take orders and payments
- Digital menu with photos and allergens
- Menu in each guest's language (translated by machine, import from photos)
- Guests order from the table
- Guests pay and split from their phone
- Takeaway and pickup orders
- POS at the counter
- Waiter mode on staff phones
- Kitchen display
- Sales reports and end of day
Essential
Monthlya monthRegular price from Jan 1, 2027: €109€89
Yearly 2 months freeRegular price from Jan 1, 2027: €90.83€74.17 a monthRegular price from Jan 1, 2027: €1,090€890
Bring guests back
Everything in Basic, and:
- Kitchen and bar routing (several screens, printers)
- Online bookings with deposits (tables, sunbeds, services)
- Guest profiles (visits, spend, allergies, notes)
- Loyalty points and regulars' perks
- Gift cards and treat a friend
- Happy hours and promo codes
- Campaigns and automations (birthday, win-back)
- Reviews and feedback
- Paper menus printed from your live menu, and a note when one is out of date
Pro
Monthlya monthRegular price from Jan 1, 2027: €259€209
Yearly 2 months freeRegular price from Jan 1, 2027: €215.83€174.17 a monthRegular price from Jan 1, 2027: €2,590€2,090
Run it at scale
Everything in Essential, and:
- Stock and recipes
- Shifts: the rota with the forecast on it, the till clock and live labour %
- Manager approvals and audit log
- Advanced analytics and exports
- Several venues in one account
- Integrations and API
- Self-order kiosk on your own tablet
- Menu boards on your TVs, following the menu
- Priority support and onboarding call
Founding price for the first 500 venues, locked for 24 months. New venues pay the struck price from Jan 1, 2027.
Cancel any time: your QR menu stays online, free. Ordering, payments and the rest stop until you pick a plan again.
Unlimited tables, staff and screens on every plan. Pay yearly and 2 months are free; closed for part of the year? Monthly stops any month you like.
Questions owners ask
Something else? hello@usevolio.com
Can guests order coffee ahead and skip the queue?
Yes. One link takes the order and the payment ahead. The guest picks a pickup time, gets an order number and collects.
Will my regulars still come up to the counter?
As much as they like. The counter runs on the POS as before, and the link, the kiosk and the table's code are there for the guests who would rather not queue.
Do I need a new till or EPOS system for the café?
No hardware to buy. Volio's POS can be the café's till, in the browser of the tablet, phone or computer you already own. Or keep your till: Volio works beside it, and lists what phones paid today so you can match it at close.
How do loyalty points work without an app?
Guests earn points on their orders and keep them with their email address, with no password to set. Rewards come with the Essential plan.
Can the menu change during the day?
Yes. A menu schedule switches menus at the times you set, breakfast until noon for example, and the last almond croissant is switched off in one tap.
How do sizes, milks and extras work?
They're options on the drink. The guest or the barista picks them on the screen, and the ticket lists them under it.
What does it cost?
Every plan starts with 30 days of Pro, free, and a venue that cancels keeps its QR menu online, free. On a bill paid by phone Volio takes a small fee, shown to the guest before paying, or you switch to covering it. The money goes to your own account with the payment provider, then to your bank.
One list for the counter, the tables and the door